Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Shop it and we will ship it to you. This is how amazing global shipping begins. To ensure you receive the best service for your location, we use two freight providers i-e, UK Mail, and www.evri.com.
Do You Ship Internationally?
Sorry, not yet. But we are still working on it. Online orders placed at our store cannot be delivered to foreign countries. Customers who wish to purchase products or parts outside of the United Kingdom (including U.K. territories) must get in touch with us directly. (Through Live Chat and WhatsApp)
How Long Will It Take To Get My Package?
The shipment destination and the courier service you select, both affect transit timeframes. On average, you'll need to wait 2 to 3 days to allow for shipment and transport, which will cost you £5.99. But if you want to make next-day delivery then you have to place the order before 12:30 pm and it will cost you £9.99. Delivery is FREE on orders above £60
PAYMENT
What Payment Methods Are Accepted?
The following payment options are accepted by us:
- PayPal: Payments are made using personal credit cards or PayPal accounts.
- Credit card: We accept Visa and MasterCard along with all other popular credit cards.
- Bank Transfer: Orders made using this payment option won't be filled until the bank transfer has been successfully credited to the designated bank account.
Is Buying On-Line Safe?
Think twice before making purchases from dodgy websites. Before making a purchase, research online retailers, find a location, and look up their customer service information. Don't click an advertisement if it appears too good to be true. Visit the brand's website directly to confirm the validity of the deal.
Order & Retunrs
How do I place an Order?
This is the quickest and most practical ordering option you have.
- Step 1: Visit Packingbag.co.uk store
- Step 2: Load your shopping cart with items and click "Checkout."
- Step 3: You have the option of checking out as a guest or creating an account.
- Step 4: Please enter your name, email address, postal code, etc. This data is solely used by us to ship your order.
- Step 5: Select your payment option, adhere to the prompts, and click "CONTINUE TO PAYMENT."
How Can I Cancel Or Change My Order?
Once you click the "Place Order" button, orders are picked and packed rapidly. Every purchase is considered final. Thus, we are unable to stop processing or make any modifications once it has been placed.
Do I need an account to place an order?
Setting up an account is not obligatory. But if you sign up, you will be able to take the following benefits:
- Checkout your wish list
- Receive alerts when new goods are launched
- Save your address and credit card information for speedier checkout
- Manage your account information, history, email preferences, and order status
How Do I Track My Order?
You will get an email with your tracking number and a link to the tracking page once your order is prepared for shipping. You can track your order as soon as it has shipped.
How Can I Return a Product?
If it meets the requirements of our return policy, we will inspect it and either send you a replacement or give you a refund for the product in question. Within 48 hours of receiving the item, you must start the return process.
For all the products, our parcel delivery service is accessible across the UK at some of the most affordable postal rates. If you can't find the information you're searching for, please get in line. We may have already addressed your query in our FAQ section. Customers can email us for prompt support.
- Send the seller a note and/or look up the tracking number if you need to make any extra preparations.